CRM for WhatsAppand Instagram.One sales operation.
A CRM for WhatsApp and Instagram centralizes conversations, preserves history and turns every lead into an opportunity with an owner, stage and next step. Facebook, TikTok, LinkedIn, email and SMS stay in the same sales flow.
The diagnosis shows where your sales get stuck. Start there and scale without switching systems.
Who already operates this way
José VicenteEditor · Forbes
Fernanda Leal Moura
André Rosa
Anna Clara
Reginaldo Pereira
Renan Porto
Samuel Alves
Marcos Ferreira
Marcos Daniel
Anna Clara & Samuel Alves
What nobody measures
A lost lead never makes a sound.They just stop buying.
What was agreed is in an audio.
It’s in the history, labeled, on the lead’s record.
Whoever sees it first replies.
Each conversation has an owner and a stage.
The next step lives in someone’s head.
It becomes a dated task, on the responder’s calendar.
The “yes” turns into a charge next week.
The payment link is sent inside the conversation.
At month-end, someone says "the market was weak." Often, the operation simply lacked structure.
The system live
The entire operation, on one screen.
Pipeline: each opportunity has a stage and owner.Dashboard: see what moves and what stalls.Inbox: every channel in one queue, with history.Payments: send the payment link inside the conversation.
Visible stageExplicit owner
What movesWhere it stalls
Source identifiedHistory preserved
Link born in the chatInvoice recorded
Actual captures from Socialfy CRM · names, messages and amounts blurred
House detail
They live in there.
Sofy, Motti and Nex appear when a search returns no results, when the team hits a target and on channel monitoring screens. The interface always shows what is happening.
Sofy· takes care of conversations
Motti· chases stalled payments
Nex· connects the channels
The system, chapter by chapter
Six areas where the operation stopped turning into revenue.
Prospecting
Your pipeline shouldn’t wait for leads to show up.
You choose the role, sector and region. Invites go out from your own LinkedIn account, within a daily limit that protects your profile.
When someone accepts, they enter as an opportunity with an owner. The first message is held for your approval before sending.
Real capture · sensitive data blurred
Inbox
Every channel lands in the same place.
WhatsApp, Instagram, Facebook, email and LinkedIn in the same inbox. The agent sees where the person came from and what’s already been said before replying.
Leads from prospecting arrive as pipeline contacts with the source labeled. The system does not create a new record for every attempt.
Whoever replies sees the history first. Clients do not have to repeat their story or hear a promise someone already ruled out.
Real capture · sensitive data blurred
Pipeline
Each opportunity with an owner and stage.
The conversation becomes a deal on a board. Drag it through stages and see at a glance where it’s stuck.
Every conversation has an owner. It is clear who should reply, and no client slips through.
Real capture · sensitive data blurred
Schedule and follow-up
What’s agreed has a date and an owner, not just memory.
You send the link, the client picks a time, the system confirms and reminds. Those who ghost get re-engaged without you having to remember.
Real capture · sensitive data blurred
Payments
Turn "yes" into revenue inside the same conversation.
Payment link in the chat where the client is already talking to you. No switching systems, no sending data outside, no “I’ll check later.”
This is where most operations lose money they already earned.
Real capture · sensitive data blurred
Reputation
A happy client brings the next one.
At the right time, the system asks for a review. Your Google reputation starts working for you, and the next conversation comes because the last one succeeded.
Review requestSent at the end of service, in the conversation channel.
Client A"Fast support, they solved everything through the chat."
public review · company profile
illustrative demo
Socialfy ecosystem
There are plenty of tools already.
The market keeps selling you one more. Socialfy connects what you already use, right where opportunities usually get lost.
export againcopy and pastestuck on the salesperson’s phoneI’ll reply laterwhat was the agreement again?
Socialfy CRMCommercial memory. What happens here, stays here.
the prospecting toolone more standalone toolSocialfy ProspectorRight decision-makers entering the conversation.LinkedIn
the company’s WhatsAppdoesn’t talk to the restSocialfy NexusThe whole WhatsApp conversation, off anyone’s phone.WhatsApp
the screen recorderthe link dies when sentECOThe recorded screen that becomes a proposal in the chat.
the formthe response falls into limboFormFlowThe lead arrives with context, not guesswork.
Instagram
Facebook
E-mail
Prospector, Nexus, ECO and FormFlow connect to Socialfy CRM. Conversations, forms and demos stay together with context from WhatsApp, LinkedIn, Instagram, Facebook and email.
state · dispersed
Integrations
Talk to what you already use.
We do not claim to connect everything. We show what works today.
Capture
A lead becomes a labeled contact.
Source, campaign and response stay with the person. They are not trapped in a separate report.
connectors published as verified
Channels
The conversation enters the single inbox.
Your team replies on the same channel the client used, with the history on screen.
connectors published as verified
Calendar
The meeting lands on the right calendar.
The client chooses a time and the appointment is created with an owner, reminder and record.
connectors published as verified
Payment
The charge comes from inside the conversation.
The link is born in the chat and the status returns to the deal record.
connectors published as verified
Channels
Every channel. One CRM.
WhatsApp, Instagram, Facebook, TikTok, LinkedIn, email, SMS and calls share one inbox. Every conversation has an owner, and AI can help with customer service.
Conversations
Content
Customer care
Messages
Opportunities
Connections
Email
SMS
Calls
WhatsApp calls
Nex
Sofy
Motti
tap a channel · or the S
The {nome} message reached Socialfy CRM and AI replied.The {nome} message reached Socialfy CRM.AI replied in {nome}.Every channel sent a message at once. AI replied in each one.
One conversation, from start to finish
Context follows every step.
Nexus
You record the screen from inside the chat, no other tool needed.
ECO
The link drops into the message field. You press send.
The lead
Watches without creating an account, on desktop or mobile.
FormFlow
Answers the quiz and receives a diagnosis with a result range.
Socialfy CRM
Becomes a labeled contact in the pipeline, with an assigned owner.
Each step passes context to the next. Nothing gets trapped inside a module.
Implementation
Your team starts with a system that is already set up for the operation.
Signing up is quick. The real work is getting the team to use it, and onboarding handles that with you.
Diagnosis
We map your channels, stages and owners before any screen. Process comes first.
Setup
Pipeline, calendar, permissions and templates configured around your operation.
Import
Your contacts and history are imported during onboarding. The team continues where it left off.
Team operating
The team answering inside the system, with routines and an owner per conversation.
Plans
Choose your plan and start today
Start at the level that fits your moment and grow as needed. No commitments.
Prices are for Socialfy CRM. Terms for Prospector, Nexus, ECO and FormFlow are presented in the conversation.